Although we are continuing to provide high-quality care, we ask anyone who is feeling unwell or exhibiting any symptoms of coronavirus to refrain from visiting the practice during this time. Possible symptoms include: A dry cough, A fever or Shortness of breath. This also applies to our staff and suppliers, helping to maintain a hygienic, safe space for all. To date we are not aware of any patients or staff members who have contracted the virus, but this is something we will continue to monitor closely throughout the duration of this pandemic. Below are a number of measures we’ve adopted to help ensure your absolute safety when visiting EndoCare practices:
1). Hand sanitiser is easily accessible for all those entering the practice, including staff and patients alike. We encourage using this as soon as you step through the door to help limit the spread of germs from any external influences.
2). Team members are undergoing temperature screenings every day.
3). All public areas of our practices are being regularly decontaminated using high-quality cleaning products.
4). Team members are receiving on-going training to ensure they can provide you with any information you need.
For appointments
We request that patients inform us as early as possible if they will not be attending an appointment. We ask patients in high risk categories (such as those aged over 65 or those with underlying health conditions) to call the practice before coming in for appointments. We are offering free change of appointment and the normal late cancellation policy is waived if you start to feel unwell or need to avoid others<
Official government advice
The government has formulated guidelines to help prevent the spread of the infection further:
1). If you have developed a cough, high temperature or any other symptoms, you need to stay at home for at least 7 days following the start of these symptoms. If your symptoms get worse during this time, call NHS 111 or you can access NHS 111 online if you have an internet connection.
2). Wash your hands often for 20 seconds (around the time it takes to hum the Happy Birthday song twice) using soap and hot water, particularly after coughing, sneezing and/or blowing your nose, or after being in contact with public transport/ spaces.
3). If you are coughing or sneezing, make sure you do so into a tissue and then dispose of this as soon as possible. If you have no tissues available, you can cough into your sleeve, but this item of clothing should be washed ASAP. You should also regularly wash your hands and use hand sanitiser.
4). If you have others sharing your living space or visitors, be sure to disinfect all surfaces properly during this time using your regular products.
5). Keep your distance from those you know fall into vulnerable, high-risk groups such as the elderly or those with compromised immune systems.
6). According to data gathered during the pandemic, it seems that elderly individuals and those with underlying conditions are generally the most at danger of experiencing severe consequences if they contract COVID-19. For a large proportion of people, coronavirus (COVID-19) will only result in mild symptoms.
For any other enquiries, please contact the team at EndoCare.
For further information please call EndoCare on 020 7224 0999
