Jenny Gallone’s blog

After finishing my A-Level in Human Biology one year ago I was lucky enough to land a job as a nurse at the Harley Street branch of EndoCare and on my very first day I knew it was the job for me. Even though it has already been one year since I started work at EndoCare, it still feels like yesterday that I joined the team. Time has flown by!

On a normal day I work in a team with the dentists and support staff, helping during procedures, taking payment, booking appointments and cleaning the surgeries. Last week I worked in the Richmond practice and Friday was a particularly busy day. We had to treat quite a few emergency patients who were in a lot of pain. We had dentists calling us asking if we could see their patients and we worked through our lunch break to treat them.

We treat a lot of nervous patients at EndoCare. A couple of weeks ago we saw an elderly gentleman who was so anxious during his first treatment that I had to hold his hand. When the patient came in for his second appointment I was originally due to work in another branch. However I was advised that this particular patient had a bit of a soft spot for me and was asked to change my shift to work during his treatment. When the man saw me he gave me a big hug – it’s always good to see a happy customer!